Solutions

Ecommerce

Improve conversion and post-purchase trust with dependable delivery updates.

Problem

Ecommerce teams lose trust when confirmation and delivery messages arrive late or not at all.

Solution

Send payment, order, and shipping events through channel-aware workflows with fallback.

How it works

The store emits order events, katembe routes them to the right channel, and status callbacks keep the order timeline accurate.

Products used

  • Messaging
  • Email
  • Webhooks